Elevator Phone Monitoring
Elevator phone monitoring requires a dedicated system for hands-free, two-way communication (audio and/or text/video) to a 24/7 monitoring service that can identify the elevator’s location. Recent updates to elevator codes, such as the International Building Code (IBC) and ASME A17.1, mandate this for accessibility, especially for people with hearing or speech impairments. These systems must also operate during power outages and ensure users don’t get a busy signal.
Building Area of Rescue (refuge) Monitoring
Area of rescue (or refuge) systems require a two-way communication system that connects each designated area to a central control point, often a fire command center, and may include an automatic phone dial-out capability to an external supervising station or 911 service. These systems must comply with standards like NFPA 72, providing audible/ visible signals, battery backup, and supervision to indicate system malfunctions. Specific requirements, including monitoring and dial-out protocols, should always be confirmed with the local Authority Having Jurisdiction (AHJ).
Pool Phone Monitoring
Pool phone monitoring requires a landline or monitored cellular emergency phone, a 24/7 direct connection to emergency services, clear and accurate signage with the address and emergency numbers, and a location within 300 feet of the pool enclosure. Regular monthly testing for functionality, location identification, and call-back capability is essential.
Campus Blue Light Emergency Phones
The Clery Act:
This federal law requires colleges and universities receiving government aid to report crime statistics, outline campus safety policies, and implement procedures for notifying the campus community of significant emergencies.
Emergency Notification:
Universities must develop procedures for confirming a dangerous situation, determining who to notify, and activating their emergency notification systems to disseminate information to the community.
Accessibility:
Any emergency communications systems must be accessible to all individuals, including those with vision or hearing impairments, often adhering to the Americans with Disabilities Act (ADA) guidelines.
Parking Structure Emergency Phones
Parking structure emergency phone monitoring involves installing easily identifiable “blue light phones” or call stations that allow users to quickly summon help in an emergency. These systems provide a direct line to emergency services, knowing the user’s exact location. Advanced systems offer remote monitoring and management for reliability and allow for integration with overall security plans, ensuring these critical communication devices are operational when needed.
Bridge Emergency Phones
Bridge emergency phone monitoring refers to the installation and monitoring of emergency telephones, such as call boxes or two-way communication systems, on bridges to allow users to contact emergency services or bridge authorities in case of an accident or incident. This technology is often combined with bridge structural health monitoring systems that use sensors and data analysis to detect structural damage, and mass notification systems that can alert the public or emergency responders to incidents.
Rail Line Emergency Phones
Rail line emergency phones in the US are monitored by the respective railroad companies’ dispatch centers, not a single national or 911 service. Each railroad company is mandated by the Federal Railroad Administration (FRA) to maintain an Emergency Notification System (ENS) for this purpose.
Entry Intercom Systems
A telephone entry system is an access control method that allows visitors at a front door intercom to talk with residents or staff at a property before being granted entry. These systems are commonly used in gated communities, apartment buildings, office complexes, and industrial sites which require a phone line.
